FAQ

We Provide support to NDIS clients from the age of 7-60+.Our wide range of services can help individuals of all age groups to become independent and accomplish their goals.

We carefully screen our staff members, and we make sure everyone has an active Police and working with children check. Our support workers are qualified and accomplished individuals who have been recruited after a thorough examination of their experience and expertise.

Yes, our support workers are happy to assist at any time. Your loved ones are in safe hands with our staff. We treat everyone like an extended family of our own.

We provide services to plan managed and self-managed participants under the National Disability Insurance Scheme (NDIS). The scheme offers disability support to people with intellectual, physical, sensory, cognitive, and psychosocial disability in Australia. Self-funded (Non NDIS participants) – customers can also choose to pay directly for the services they use.

At Supporto Disability services, we offer a comprehensive range of NDIS services designed to cater to the diverse needs of our clients. Our services include:

• Expertly coordinate various NDIS supports.
• Assistance with daily life tasks in shared living environments.
• Develop or foster the growth of daily living and life skills.
• Tailored support for daily personal needs.
• High-Intensity Personal Care for specific personal requirements.
• Actively participate in community, social, and civic activities.
• Engage in group-based and center-based activities.
• Access opportunities for fulfilling supported employment.
• Support in obtaining and keeping a job or continuing your studies.
• Coordination and management of life stage transitions and support.
• Accommodation and Tenancy Assistance: Facilitate secure living arrangements.
• Assistance with various household chores.
• Reliable support for travel and transportation needs.

• Our team embodies diverse skills, backgrounds, and public health expertise, enhancing our community service offerings.
• Our staff undergo training in medication administration, complex case management, and expertly coordinate support services.
• We maintain affiliations with allied health professionals, such as physiotherapists, occupational therapists, psychologists, and accountants.

We are a team of adaptable individuals who empathize with each person’s unique requirements, dedicated to exceeding our clients’ expectations.

To serve clients with varied cultural and language origins, we hire a few bilingual staff members.

In order to keep raising the caliber and standards of our services, we value feedback from the people we serve—our clients, customers, families, and other organizations.

Every Multi Community Support Solutions team member possesses the requisite qualifications, extensive expertise, and proven experience in supporting NDIS participants.

Our staff maintains current and valid clearances, including NDIS, working with children, national police, and driver’s licenses, ensuring the highest professionalism and safety standards.

At Supporto , you can reach out us through:

• Phone: 0411 816 664
• Email: info@supporto.com.au

We offer our staff ongoing training that covers a range of essential areas, also follow Australian Health System guidelines for Aged & Disability care. Some of the basic trainings down below:-

• Medication administration
• First aid skills
• Infection Control
• Behaviour Management
• Working independently in home environment
• Meal Preparation
• Emergency mental health care
• Children’s safety
• Bowel management techniques

No, depending on their needs, we also serve clients who are not NDIS participants. We are dedicated to providing referrers to our networks of local services in your communities when we are unable to provide service.

Our services adhere to industry standards, with pricing determined per the prevailing NDIS price guide.