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We Are Open 24/7
We Are Open 24/7
Shopping should be enjoyable, not stressful. At Supporto, we provide shopping assistance designed to make every trip simple, comfortable and empowering. Whether it's groceries, clothing, or essentials for your home, our friendly support workers are here to help you shop with confidence and independence.
We understand that getting around stores, comparing products, or managing payments can sometimes be challenging. That's why we take a practical, person-centred approach by tailoring each shopping trip to your needs, preferences and pace.
From planning your list to unpacking your items at home, we’re by your side every step of the way. Our goal is to help you maintain control, make your own choices, and enjoy the independence that comes with it. With Supporto, shopping becomes more than a task: it becomes an experience you can look forward to.
At Supporto, we believe that everyone deserves to have access to a fulfilling shopping experience. Our trained and compassionate caregivers are here to provide you with the support you need to navigate through the challenges of shopping. Whether you have physical disabilities, visual impairments, or cognitive limitations, our team is equipped to assist you with a wide range of shopping tasks.
Our shopping assistance services for people with disabilities include but are not limited to:
When you choose Supporto, you’re choosing more than a service—you’re choosing genuine support from people who care. Our experienced team takes the time to understand what matters most to you, from your favourite stores to your preferred brands.
We're here to make every shopping experience positive by focusing on:
At Supporto, we see shopping as an opportunity for independence, not a challenge to overcome.
If you or your loved one could benefit from our shopping assistance services, we’re here to help. Reach out to our team at Supporto today to find out how our personalised shopping support can make everyday tasks simpler, safer, and more enjoyable.
Yes, if transport is part of your plan, we can assist with travel arrangements so you can get to and from the shops safely. Our support workers make sure your trip is smooth from start to finish.
That’s completely fine. Some clients prefer regular weekly shopping support, while others just need help from time to time, such as during busy periods or when recovering from illness. We’ll work with you to find the best schedule.
We completely understand that busy environments can be overwhelming. Our support workers are trained to recognise sensory triggers and help make the experience calmer and more manageable. This might mean visiting at quieter times, choosing less crowded stores, or pacing the trip to your comfort level.
That depends on your needs and what kind of shopping you’re doing. A quick trip for essentials might take an hour, while larger outings like clothing or household shopping could take longer. We’ll work around your schedule and energy levels to make it stress-free.
We focus on empowering you to stay in control of your choices. Our role is to provide support, not take over. You make the decisions—we’re simply there to help with logistics, accessibility, and any physical tasks that make the experience easier.
At Supporto, the safety and well-being of our clients are paramount. We are proud to announce that all our staff members are fully vaccinated against Covid-19. This commitment reflects our dedication to providing a safe and secure environment for individuals with disabilities under our care. By ensuring our team is vaccinated, we uphold the highest standards of health and hygiene, minimising the risk of transmission. Rest assured, our disability care services continue to prioritise the health and safety of both our clients and staff members.
In the spirit of reconciliation, Supporto Disability Services acknowledges the Traditional Custodians of this land. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
